Frequently Asked Questions

Membership-based women’s healthcare offers a more personalized and accessible approach to care. By caring for a limited number of members, our physicians are able to dedicate more time to each patient, provide greater access to the care team, and develop a deeper understanding of your health over time. The result is thoughtful, relationship-based care that supports you through every stage of life.

Our membership model allows us to practice medicine the way we believe it should be practiced, with time, accessibility, and a strong physician-patient relationship at the center of your care. By limiting the number of patients we serve, our physicians can offer greater availability, dedicate meaningful time to each visit, and provide personalized, proactive care that extends beyond the appointment.

Your annual membership provides greater availability and faster response times, including:

• Direct access to your physician for personalized, relationship-based care
• Appointments that begin on time and allow ample time to address your concerns
• Dedicated clinical staff to assist with all aspects of your care
• Direct after-hours access to your physician by phone, text, or email for urgent medical concerns
• On-site phlebotomy services for your convenience

Yes. You are welcome to become a member while continuing care with your existing OB/GYN, primary care physician, or other specialists. Our practice can complement your current care by providing personalized women’s health services and collaborating with your established providers when appropriate to help ensure a coordinated approach to your overall health.

Yes. Patients seeking hormone management are welcome; however, all care is provided through our annual membership program. There is not a separate hormone-management-only option. While many members choose us for their complete gynecologic care, that is not required. Your membership includes access to comprehensive women’s health services, so if your needs change in the future, those services are available to you as part of your membership.

Your first visit is an opportunity for us to get to know you and understand your health beyond your medical history. We’ll take time to review your health history, current concerns, medications, lifestyle, family history, and personal wellness goals. Your physician will complete an appropriate examination, discuss recommended screenings or testing, and work with you to develop a personalized plan for your care. Most importantly, you’ll have the time to ask questions, discuss what matters to you, and feel heard.

As a member, you’ll enjoy enhanced access to your physician and care team, with timely appointments and convenient communication between visits. Whether you have a new concern, a follow-up question, or need guidance about your care, our team is readily available to provide personalized support and help you navigate your next steps.

Our membership model allows us to offer timely, flexible scheduling with priority access for our members. We make every effort to accommodate urgent concerns as quickly as possible, with same-day or next-day availability when appropriate. Routine and preventive visits are scheduled at a time that works best for you.

Members have access to their physician for after-hours support for urgent medical concerns that cannot wait until the office reopens. Your care team will help determine the appropriate next steps and guide you to additional care when needed. For medical emergencies or potentially life-threatening symptoms, patients should always call 911 or go directly to the nearest emergency department.

If your care needs to extend beyond the services we provide, your physician will help connect you with the appropriate specialist or facility. Our team can assist with referrals, share relevant medical information, and coordinate with your other providers to help ensure your care remains connected and well-informed.

Our practice does not participate with any insurance plans and is considered out-of-network. As a courtesy to our patients, we will submit claims to your insurance company on your behalf. The annual membership fee is separate from any charges for medical services and is not billed to insurance.

No. Our physicians have opted out of Medicare. This means that we do not bill Medicare for services provided by our practice, and patients may not submit claims to Medicare for reimbursement for those services. Medicare patients may still become members of our practice but will be responsible for the cost of their care in accordance with the terms of their membership and private contract with the physician.

Laboratory testing, imaging, medications, and certain procedures are provided by outside laboratories, pharmacies, imaging centers, and other healthcare providers and are billed through your insurance based on your individual plan and benefits.

For your convenience, we have an in-house Quest Diagnostics phlebotomist, allowing many laboratory tests to be completed right in our office. Prescriptions are sent directly to the pharmacy of your choice, and imaging or other services are coordinated with the appropriate facility.

Any costs associated with these services are determined by the facility or provider and your individual insurance benefits.

Yes. HSA or FSA funds may generally be used toward your membership fee, depending on your individual plan. We recommend confirming eligibility with your HSA or FSA administrator, as plan requirements may vary.